Sky Go
0

Discussion topic: Sky Go not working on Iphone but Sky Sports Does

Reply
CeeJay24
What's this?
This message was authored by CeeJay24 This message was authored by: CeeJay24

Sky Go not working on Iphone but Sky Sports Does

‎22 Aug 2024 12:04 PM

Sky Go not working on Iphone but Sky sports does - keep getting error - Device needs be authorised please ensure connected to the internet. Reinstalled the APP and rebooted the phone - its the same phone i have been using for a long time with no issues and Sports app is fine and Go works ok on other devices 

Report post
Post 1 of 5
622 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go not working on Iphone but Sky Sports Does

‎22 Aug 2024 12:13 PM

Posted by a Superuser, not a Sky employee. Find out more

Is your device connected to Wifi or mobile data ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 5
619 Views
Reply
0 Likes
CeeJay24
What's this?
Topic Author
This message was authored by CeeJay24 This message was authored by: CeeJay24

Re: Sky Go not working on Iphone but Sky Sports Does

‎22 Aug 2024 12:31 PM

On Wi fi but also tried 5 g same issue other device working ok on same wi fi thanks

Report post
Post 3 of 5
607 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go not working on Iphone but Sky Sports Does

‎22 Aug 2024 01:03 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried disabling the internet connection and deleting the app, rebooting your iphone, enabling the internet again then installing the app once more.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 5
592 Views
Reply
0 Likes
CeeJay24
What's this?
Topic Author
This message was authored by CeeJay24 This message was authored by: CeeJay24

Re: Sky Go not working on Iphone but Sky Sports Does

‎22 Aug 2024 01:05 PM

Yes I have tried that with no joy I'm afraid 

Report post
Post 5 of 5
590 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion