Sky Go not working on Apple TV

[caesarome]

@Rahova 

On the 28th you failed to respond to the chat;

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@Lisa-P1987 wrote:

Update – Thanks for chatting to us again Rahova. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks 🙂 

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[Rahova]

I still need help with this. I have responded to all messages I received. Why is this taking so long to resolve ? 

[caesarome]

@Rahova 

I have alerted the chat team again so look out for the chat bubble.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Addie15]

Update-We are closing this chat session now. If there is anything else we can help with, please do not hesitate to reach out. Thanks.

[Rahova]

This is ridiculous . Why are you closing it? Have you resolved the issue? I sent you a message and didn't receive a response 

[Addie15]

I do apologize, I have now re-open the case, but please be aware we close it, if we do not receive a response within 48 hours. Once again, we are sorry for the inconvenience. 

[Rahova]

I have responded to all your messages . It's actually ridiculous that this hasn't been resolved after 3 months . Why am I paying so much money for sky when you can't even resolve issues after 3 months of me raising it? 

[Addie15]

Update-We have closed this chat due to no response. If you still need help please let us know so we can re-escalate this for you. 

Thanks.

[Rahova]

I replied. Please reopen this. You need to resolve this. You keep asking me to upload the same thing over and over again. Jesus 

[Rahova]

Is someone going to resolve this issue? 

[caesarome]

I have alerted the messaging team again for you,

[Lisa-P1987]

We messaged you on December 8th and on December 10th, with no response to both those messages, your chats got closed as with all chats which remain inactive. 

We can invite to chat again Rahova, but we are going to be asking for the exact same information as before, are you going to be able to provide this information so we can send it off?

[Rahova]

I responded to every message I received so if I didn't respond it means I didn't receive it. Yes I can provide any information. You guys have constantly asked me to provide the same information over and

over again., yet no resolution, it's getting really frustrating now. I will provide any informtion you ask for but for crying out loud fix the issue . It's taking way too long 

[Lisa-P1987]

I have sent the invite for a chat 🙂