Discussion topic: Sky Go not working / connecting to the internet

This message was authored by: JWHowarth · ‎18 Feb 2023

My Sky Go was working perfectly however, yesterday it would not go past the update page and kept crashing. I uninstalled it, deleted the appdata cache, emptied recycling bin and restarted the computer (Windows). Following re-install, i get the message 'connecting your application - we're having problems connecting you. Please try again (001). The app now loads into blackness and crashes. Help.

This message was authored by: caesarome · ‎18 Feb 2023

Have you checked to see if it is being blocked by any firewall you use since you installed it again ?

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This message was authored by: JWHowarth · ‎19 Feb 2023

Thx i shall try that. Not sure why it would simply interfere with it though, given it was working not long before.

This message was authored by: JWHowarth · ‎19 Feb 2023

I have checked the firewall and I can confirm that it is not blocking the app.

Discussion topic: Sky Go not working / connecting to the internet

Sky Go not working / connecting to the internet

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