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This discussion topic has been answered Discussion topic: Sky Go not streaming live TV on my PS4

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This message was authored by: robert380

Sky Go not streaming live TV on my PS4

Since the update of the Sky Go app last week, I have been unable to stream any live broadcast channels. All I get is a blank black screen and a rotating white circle in the middle of the screen. I have tried to watch Sky Sports (Channel 404); Channel 4 (108); GOLD HS (111); Nat Geo (129) and none of them work.

 

I am able to watch non live streaming content (Last Of Us, Succession etc) but not live.

 

Can anyone assist with this issue?


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This message was authored by: caesarome Answer

Re: Sky Go not streaming live TV on my PS4

Posted by a Superuser, not a Sky employee. Find out more

A few other members have this issue as well and have noticed what might be causing it:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-go-ps4-5-freezes-since-update/m-p/4371645#M126757

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This message was authored by: caesarome

Re: Sky Go not streaming live TV on my PS4

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app then installing a fresh copy of it ?

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This message was authored by: robert380

Re: Sky Go not streaming live TV on my PS4

Yes. Have deleted and reinstalled 3 separate times, same issue.

This message was authored by: caesarome Answer

Re: Sky Go not streaming live TV on my PS4

Posted by a Superuser, not a Sky employee. Find out more

A few other members have this issue as well and have noticed what might be causing it:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-go-ps4-5-freezes-since-update/m-p/4371645#M126757

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: robert380

Re: Sky Go not streaming live TV on my PS4

Thanks.

Seems to have sorted itself once I unplugged the speaker. Freezes once I plug it back in.

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