Sky Go not showing latest episodes of soaps

[RachaelW22]

Hi all,

I like to watch my soaps on my phone in bed using Sky Go. However, it is hit and miss whether tonight's episode is available to view. Om occasion i have to wait 2 or 3 days for the missing episodes to show. As of right now it is missing an entire week of episodes, even though they're available to watch on my Sky Q box. It's the same for the two soaps I'm currently watching.

Does anyone know what might be the cause of this?

[RachaelW22]

I should point out I'm watching these episodes through Sky Go On Demand

[caesarome]

What shows and what series and episode numbers are missing ?

[RachaelW22]

Thanks for your response. The shows are:-

Show: Emmerdale

Episodes: Season 2024 Episodes 222 to 227

Show: Coronation Street

Episodes: Season 2024 Episodes 218 to 222

I just noticed they're not showing On Demand on my Sky Q box either. The only way I can watch these episodes are on the recordings on my Sky Q box

[MarkGoldsmith]

As they are ITV shows another way to watch them would be through the ITV X app instead of the Sky Go app.

[RachaelW22]

Thanks for the suggestion. I would use this app but it doesn't support picture-in-picture so I can surf the internet/play a game etc at the same time. I know it's quite a niche setup but Sky Go was perfect for this

[RachaelW22]

Plus ITV X has ads unless you pay for a subscription

[caesarome]

As they haven't appeared via On Demand or Sky Go then the team at Sky to contact about this are the Viewer Relations team and you can do so via this email address as they will reply to you  -  viewerR@sky.uk

[James2j]

I am having the same issue.  No Emmerdales or Coronation Streets available on Sky Go for the whole of last week.  I have emailed the Sky apps mailbox to try and get them to resolve.  

[caesarome]

@James2j 

I would also email the viewer relations y team about this via the address I posted above.

[James2j]

Thanks, I have now emailed the ViewerR mailbox also.

[RachaelW22]

Thanks caesarome. We have emailed them too. Will respond in here how I get on

[James2j]

Some new episodes have been added

[James2j]

Emmerdale (Monday and Tuesday) and Coronation Street (Monday) have been added.  Happy viewing!

[James2j]

Pleased to report that all the episodes of Emmerdale and Coronation Street for last week are now available on Sky Go.