This discussion topic has been answered Discussion topic: Sky Go not recognising bank details
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Message posted on 06 Nov 2025 04:47 PM
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Just signed a new contract, downloaded the app but it will not recognise the card i used to sign up, apparently it recognises my email from a previous contract, HELP PLEASE.
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Message posted on 06 Nov 2025 04:58 PM
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All you should need to do is to login to the Sky Go app with your usual Sky ID and password so where does your bank card come into this are you trying to link the ID to your TV account ?
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Message posted on 06 Nov 2025 04:58 PM
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All you should need to do is to login to the Sky Go app with your usual Sky ID and password so where does your bank card come into this are you trying to link the ID to your TV account ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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