Sky Go error on iPad

[Hendy2444]

Hi. When trying to log in to Sky Go on my iPad i get the error 'Because of a technical issue, you cannoot watch this channel. Please try again later'.

I can log in with no issues from my iphone, my iPad is up to date software wise and i have deleted and reinstalled the app multiple times. I have no VPN in place either. I have followed all steps on the 'help' section without success. Does anyone have any suggestions / been able to resolve this issue? Thanks

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Addie15]

Hi there, thank you for escalating this. We have sent an invite to Hendy2444. 

[Addie15]

Update-After not receiving further response to the chat within 48 hours, we are closing this session now. If you still need help with this query, please get back to us, so we can re-escalate this for you. Thanks.