15 Sep 2024 11:25 AM
Recently I have been getting Sky Go error 17c.1 when trying to watch live content and sometimes on catch up. I don't know what the error is and I don't get it on my MacBook Air. Not aware of an differences in configuration and until recently everything worked fine across all devices.
15 Sep 2024 12:08 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you using a VPN @bromlmj because if you are it will need disabling before using Sky Go.
15 Sep 2024 06:45 PM
Thank you. Yes I am but have been for years. So when did this change?
15 Sep 2024 07:24 PM
Posted by a Superuser, not a Sky employee. Find out moreI can't say what has changed so you are probably been fortunate that it has worked previously as Sky Go is known not to work when a VPN is detected.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion