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Discussion topic: Sky Go app upgrade on Kindle Fire not working and showing 0% downloaded

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This message was authored by: MarinaFB

Message posted on ‎27 Sep 2024 07:09 PM

Sky Go app upgrade on Kindle Fire not working and showing 0% downloaded

My Kindle Fire HD promoted me upgrade my Fire HD app which I did.  App now says 0% downloaded with no option to do so.  Also tried to reinstall and Amazon App Store says app already purchased.  How do I get my Sky Go app to work again on my Kindle Fire ? 

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This message was authored by: caesarome

Message posted on ‎27 Sep 2024 07:21 PM

Re: Sky Go app upgrade on Kindle Fire not working and showing 0% downloaded

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your Kindle, if that doesn't work try deleting the app then installing it again from afresh.

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This message was authored by: MarinaFB

Message posted on ‎27 Sep 2024 07:36 PM

Re: Sky Go app upgrade on Kindle Fire not working and showing 0% downloaded

I have done all of that but there is no option to download the app even though it is showing in library as 0% downloaded ...... 

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Message posted on ‎30 Sep 2024 01:53 PM

Re: Sky Go app upgrade on Kindle Fire not working and showing 0% downloaded

Same issue for me. 

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Message posted on ‎03 Nov 2024 09:11 AM

Re: Sky Go app upgrade on Kindle Fire not working and showing 0% downloaded

Same issue for me too. Has anyone found a fix for this yet? Thanks.

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