Sky Go app not working on Mac Airbook

[Owen76]

Hi 

When I go to load Sky Go on my Macbook, I get the Sky Go checking for updates splash screen then it just shuts down?

Tried deleting and reinstalling app but same thing happens?

Any ideas?

[Addie15]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Update – Thanks for chatting to us Owen76. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks 🙂   

[Dulali]

Hi I am having exactly the same problem

@Addie15 

@Lisa-P1987