23 Feb 2023 06:31 PM
Hi all,
Just have an issue with Sky Go at the minute, trying to download a programme onto my iPhone so we can watch elsewhere but the option to download to phone is not there. Any ideas? Is it only certain programmes or films? I have a Dowload To Phone tab on app but the specific programme is not there?!
Thanks
23 Feb 2023 09:43 PM
Posted by a Superuser, not a Sky employee. Find out moreI see what you are trying to do now, you are trying to download this from your Sky Q box. As this is a BBC program then it isn't possible to do this I'm afraid as the BBC themselves will not allow it, so if you want to watch it on your iphones you will need to watch it via the BBC iPlayer app.
23 Feb 2023 07:28 PM
Posted by a Superuser, not a Sky employee. Find out moreTo download you need Sky Go Extra on your account @Claross so do you have this ?
23 Feb 2023 08:17 PM
Hi, yes we have 2 mini boxes so do have sky go extra 👍🏻👍🏻
thank you
23 Feb 2023 08:19 PM - last edited: 23 Feb 2023 08:23 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have 2 Sky Q mini boxes then you would need multiscreen sub for these.
Can you give some examples and I will see if the download option appears on Sky Go on my iphone.
23 Feb 2023 08:51 PM
So we are trying to download Warship Tour of Duty, it's on our recordings on the app, but neither myself or my husband can get our app to give us the option of downloading to our iPhones. .
23 Feb 2023 09:43 PM
Posted by a Superuser, not a Sky employee. Find out moreI see what you are trying to do now, you are trying to download this from your Sky Q box. As this is a BBC program then it isn't possible to do this I'm afraid as the BBC themselves will not allow it, so if you want to watch it on your iphones you will need to watch it via the BBC iPlayer app.
23 Feb 2023 09:59 PM
Ah that's funny as I just realised that we could watch it on the iPlayer instead - so that answers that question! Amazing, thank you that's really helpful, at least we know why now!!
thanks so much.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion