Sky Go & My Sky Apps - iPhone log in issues

[chewy35]

I have iPhone with latest iOS

issues I am having 

1) Sky Go  on iPhone fails at login with "sorry there was a problem contacting the server" error

2) My Sky on iPhone fails at login with "failed to login, please try again"

I have

Verified account details, rebooted iphone, deleted and reinstalled apps, removed iPhone from account managed devices in Sky.

website id.sky.com also fails with same message as Sky go app.

i am able to login on Sky via a link when I tested credentials using, forgotten user ID request.

i am also experiencing issues with Sky Q, "failed, no subscription" when trying to download content. 

can anyone provide insight as to what is going out and how it can be resolved. 

[caesarome]

Are you using anything like a VPN if so try disabling it.

For the no subscription message, others are currently seeing this as well so there is a topic here about it:

https://helpforum.sky.com/t5/Sky-Q/Download-Failed-No-Subscription/td-p/5066424/jump-to/first-unread...

The advice is to email viewer relations with details of the content that is throwing up this message.