Discussion topic: Sky Go / TV From Sky App - Xbox - Missing Series / Search Issues
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Message posted on 27 Feb 2023 07:00 PM
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Sky Go / TV From Sky App - Xbox - Missing Series / Search Issues
I am using the 'TV from Sky' official app on my Xbox Series S. Certain series are missing from the app on the console, but not on the Sky Go app on my mobile.
For example, Series 1-6 of Veep are available on the console app, but not Series 7. When on my Sky Go mobile app, Series 7 is available and I can watch it without issue.
In addition, the seach function does not appear to be fully functional. Again, as an example, if I search 'Veep' on the console, Veep does not appear. I have to navigate manually to Sky Box Sets > Channels > Sky Comedy and scroll all the way to 'V' where it appears.
Has anybody had a similar issue or can suggest a solution?
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Message posted on 09 Apr 2023 12:26 AM
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Re: Sky Go / TV From Sky App - Xbox - Missing Series / Search Issues
I have experienced this same issue whilst trying to view Resident Alien. Series 1 and 2 are available on the mobile Sky Go app and the Sky Go Desktop app however on the Xbox there is only Series 1. The search functionality is awful and I'm not sure why when you select the Series you have searched for it gives you a random selection of episodes and not all episodes. I find you have to select one of the random episodes to get to another screen where you then get a full list of that Series episodes. This is a truly terrible UI and customer experience. It is almost as if the games console viewing experience has been completely forgotten about by Sky.
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