Sky go TNT

[DN1965]

About 8:45/9pm tonight 

[caesarome]

@DN1965 

If it isn't working tomorrow then post back here as we can arrange some help for you via here.

[caesarome]

And when did you add TNT to your Sky account ?

[JGA991]

About 6 months ago....

thanks.

J

[caesarome]

@JGA991 

Whe you go to view the TNT channels are you being asked to upgrade ?

[DN1965]

Hello, it still appears to not work 

[caesarome]

@DN1965 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[fowlerpete]

@caesarome - I have exactly the same issue - subscribed to TNT yesterday (maybe around this sort of time - midday). Works fine on Sky Q but not on Sky Go still.

[caesarome]

@fowlerpete 

And to confirm that you added TNT via your Sky account and not via a BT/EE account ?

[fowlerpete]

@caesarome thats correct, it was an added package onto my sky account - thanks

[caesarome]

@fowlerpete 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Jono9]

It's with bt

[Tom-W19]

Thanks for escalating. We've sent invites to @DN1965 and @fowlerpete.

[Siobhanp77]

I am having the same issue, please can you escalate to an assistant?

[Arfan+Afzal]

Hi, I have the same issue. Subscribed to TNT Sports through SKY, all works fine on the Sky Q box but Sky Go says you need to upgrade your subscription. 

This was done over 24hrs ago.