Discussion topic: Sky Go Extra No Longer Working

This message was authored by: david130448 · ‎31 Oct 2022

Attempting to watch Sky through my playstation and now getting a message saying that I need to purchase the Sky Go Extra package.

Until recently I have been able to watch Sky through the playstation without an issue. Seems as though it has happened at the same time as I removed multiroom from my account.

I'm a Diamond VIP member, how do I get this working again?

This message was authored by: caesarome · ‎31 Oct 2022

As Sky Go Extra is free if you have multiroom by removing it you have cancelled it.

Have you checked to see if you can claim it as a reward via the VIP section of the MySky app.

Failing that you will have to call Sky to get it added back. There is a charge of £5 per month unless you are a Sky Mobile customer.

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Discussion topic: Sky Go Extra No Longer Working

Sky Go Extra No Longer Working

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