Discussion topic: Sky Go Error 30 on movie channels
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Message posted on 03 Jan 2025 05:54 PM
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Sky Go Error 30 on movie channels
Using the Sky Go app on an Apple TV on my home network. After around 30 seconds of viewing, the channel quits and displays a technical error 30. This is only with movie channels - sports and others are fine, as are other UK streaming apps such as BBC.
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Message posted on 03 Jan 2025 07:32 PM
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Re: Sky Go Error 30 on movie channels
I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Jan 2025 11:18 AM
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Re: Sky Go Error 30 on movie channels
Thanks for escalating this. We’ve sent an invite to chat.
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