03 Jan 2025 05:54 PM
Using the Sky Go app on an Apple TV on my home network. After around 30 seconds of viewing, the channel quits and displays a technical error 30. This is only with movie channels - sports and others are fine, as are other UK streaming apps such as BBC.
03 Jan 2025 07:32 PM
Posted by a Superuser, not a Sky employee. Find out moreI have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
04 Jan 2025 11:18 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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