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Discussion topic: Sky Go Error 30 on movie channels

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This message was authored by NMC111 This message was authored by: NMC111

Sky Go Error 30 on movie channels

Using the Sky Go app on an Apple TV on my home network. After around 30 seconds of viewing, the channel quits and displays a technical error 30. This is only with movie channels - sports and others are fine, as are other UK streaming apps such as BBC.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go Error 30 on movie channels

Posted by a Superuser, not a Sky employee. Find out more

@NMC111 

I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky Go Error 30 on movie channels

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

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