Sky Go Download Update hangs. No go Sky Go.

[niarobi]

Tried to get out of this issue for hours and hours uninstalling, reinstalling etc. nothing worked.

Installed a vpn and changed my location, still in uk and hey presto, all working! Weird.

[Juleshc6]

Unbelievable! I used Sky Go yesterday with no issue, I tried to use it this morning and it hung on the "Downloading Update" message, uninstalled and re-installed no joy! Switched on VPN and it worked straight away. What a pain!

[Tinkerdog]

Couldn't be bothered to look for a VPN that didn't require my credit card details for a free trial so hooked up to my mobile phone hotspot instead of my router and update went through fine.

Sounds to me that it's intentional behaviour from sky when they detect something unusual to block you from the download servers so the update never connects. Probably done to try and reduce piracy.  A real pain for their users though, especially in these days of understaffed or non-exisant call centers. 

[CheaC]

As with many people, I have tried various suggested workarounds.  Finally, and for however long, the VPN suggestion made by niarobi.  Thank you!

[bobpanrucker]

I don't know if this will help anybody. I have had this problem multiple times on a Windows 11 PC and a Windows 11 Laptop. Tried all the unistall options quoted in various posts without sucess. Then saw some reference to nextwork issues. Tried using my phone hotspot without sucess. Then Tried using my VPN connection (NordVPN) this worked in both cases first time round getting past "Update Download" to sign in page for user name and passord. I then rebooted and was able to get Sky Go to work on my normal Non VPN connection just fine. I don't know if I was just lucky or how long it will last, but this worked for me>