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Discussion topic: Sky Go Can't watch or download on Android or Mac

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This message was authored by: Birchall23

Message posted on ‎24 Apr 2023 09:56 AM

Sky Go Can't watch or download on Android or Mac

Hi,

 

I've been watching Super Rugby all season on my Mac or Android phone through the Sky Go but the past two rounds I've been unable to. In the app I only have the option to download to my SkyBox when I used to have the option to just watch it, or to download to my device. Why the change? Is there something I'm missing?

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Message posted on ‎24 Apr 2023 10:22 AM

Re: Sky Go Can't watch or download on Android or Mac

Posted by a Superuser, not a Sky employee. Find out more

@Birchall23 

Is this live or on demand content you are trying to watch ?

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This message was authored by: Birchall23

Message posted on ‎24 Apr 2023 10:51 AM

Re: Sky Go Can't watch or download on Android or Mac

Hi,

 

This is on demand, my apologies, I thought that was clear.

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This message was authored by: caesarome

Message posted on ‎24 Apr 2023 01:12 PM

Re: Sky Go Can't watch or download on Android or Mac

Posted by a Superuser, not a Sky employee. Find out more

It might be worth sending an email to the Viewer Relations team about this, just make sure you let them know that this is Sky Go related. This is their address - viewerR@sky.uk

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