This discussion topic has been answered Discussion topic: Sky Go ARM version for new Qualcomm devices.
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Message posted on 12 Dec 2024 12:49 PM
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Re: Sky Go ARM version for new Qualcomm devices.
It's likely that Microsofts x86 translation layer is the cause of the issues as I don't think Sky have a native ARM version of Sky Go for Windows
Message posted on 12 Dec 2024 12:51 PM
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Re: Sky Go ARM version for new Qualcomm devices.
If you read my reply that's what I said.
Thanks
Message posted on 31 Dec 2024 01:40 PM
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Re: Sky Go ARM version for new Qualcomm devices.
How do you get to the properties of the skygo app?
Message posted on 31 Dec 2024 01:49 PM
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Re: Sky Go ARM version for new Qualcomm devices.
As per Jamrg's previous post:
"Right Click SkyGo.exe | Properties | Compatibility (tab) | Change Emulation Settings | Tick "Hide x64 Emulation Capability (x86 apps only)"
This only works partially, hopefully a version that that either works in X86 translation or a native ARM version will be forthcoming.
Message posted on 12 Mar 2025 05:07 PM
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Re: Sky Go ARM version for new Qualcomm devices.
I have a ne Microsoft Surface Pro 11 and I tried many times to make it work following the advice of this thread but without success, it kept crashing when I was on the log in screen. Then, for some reasons, I thought to try running the app as an administrator and it dd work.
Message posted on 17 Apr 2025 12:10 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Running as Admin worked until a week ago, then it suddenly started crashing again. An autoupdate, perhaps.
Message posted on 07 May 2025 05:32 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Is there any more update on this? I can't get the Sky Sports Desktop app to work and tried changing the emulation settings but still just crashes a few seconds after opening.
Message posted on 06 Nov 2025 03:35 PM - last edited: 06 Nov 2025 04:22 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Just upgraded to a Windows 11 Microsoft Surface Pro 11 (ARM64) and tried the 'Default' and 'Safe emulation' modes + run as administrator but Sky Go always crashed after the cookie selection prompt - after a delay.
But when I changed to 'Strict execution', it loaded and ran without any problem, and responded well to keyboard & mouse input. So far...
Message posted on 06 Nov 2025 04:09 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Erm works perfectly for me now
Message posted on 06 Nov 2025 04:23 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Yeah, I just tried again with 'Strict execution' emulation and it's OK.
Message posted on 06 Nov 2025 04:37 PM
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Re: Sky Go ARM version for new Qualcomm devices.
I have it on safe emulation , and it works fine. Also check what version of windows you have, command line , type ver.
I am on Windows 11 26200.7019
Mark
Message posted on 07 Nov 2025 12:55 PM
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Re: Sky Go ARM version for new Qualcomm devices.
I'm on Windows 11 Home v.26200.6899.
Message posted on 07 Nov 2025 01:08 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Thats is fine, AVX2 support was rolled out in that build so I was wondering if that would have made the difference but seems you would already have it on that build. My version of the Sky App is 25.4.2 , although I see there is a beta programme for the app so i am going to join that in the hope that maybe we get an arm version at some point !
Message posted on 07 Nov 2025 01:17 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Beta version is 25.5.1 and is MUCH quicker on ARM.
Mark
Message posted on 07 Nov 2025 08:00 PM - last edited: 07 Nov 2025 08:01 PM
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Re: Sky Go ARM version for new Qualcomm devices.
Thanks for that tip - I hadn't noticed the beta programme.
Yes, I think you're right, the beta is much snappier - faster even than on my old non-ARM laptop.
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