Sky GO stopped workin on Xbox

[ADW03]

ok so we are saying will work ok on a PC or mobile but yon need to upgrade to skygo extra to work on xbox one?

[Annie+UK]

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@ADW03 wrote:

ok so we are saying will work ok on a PC or mobile but yon need to upgrade to skygo extra to work on xbox one?

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Sky Go Extra has always been a requirement for Consoles but a bug with the TV from Sky app let people use it without the correct subscription, it also looks like some accounts with the free Sky Go Extra from being a VIP of many years has been dropping the subscription and needs Sky to re-add it

[ADW03]

Okay. I am a VIP so thought i had this service. Need to call sky but having trouble finding any number

[Annie+UK]

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@ADW03 wrote:

Okay. I am a VIP so thought i had this service. Need to call sky but having trouble finding any number

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99.9% of customers are a VIP, it matters how long you have been with Sky

Use the following link for contacting Sky: CONTACT

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)