30 Oct 2022 08:49 PM
I'm away from home, travelling in my caravan for a couple of months, last night I signed into My Sky and chose to get the Netflix add on. As I am away from home I don't know how to set up the Netflix account
30 Oct 2022 09:55 PM - last edited: 30 Oct 2022 09:55 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can use Netflix on extra devices only if you have either of these packages:
Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)
Then install the Netflix app on your device and sign into it with your Sky ID and password.
30 Oct 2022 10:32 PM
Unfortunately it doesn't recognise my account details
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion