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Discussion topic: Selected programme will not play on Mac after connecting to sky q box

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This message was authored by Netvigator This message was authored by: Netvigator

Selected programme will not play on Mac after connecting to sky q box

I download the sky go app successfully but programme will not play on my Mac even though I am connected to the sky q box.


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Netvigator
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This message was authored by Netvigator This message was authored by: Netvigator Answer

Re: Selected programme will not play on Mac after connecting to sky q box

I have resolved the problem by deleting the sky go app and deleting sky go installer.I restarted the computer and the sky go app reappeared and everything was back to normal.

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Selected programme will not play on Mac after connecting to sky q box


@Netvigator wrote:

I download the sky go app successfully but programme will not play on my Mac even though I am connected to the sky q box.


Do you have a multiscreen subscription? 

If you search for the programme on the Sky Go app on your Mac can you stream it directly from Sky's servers instead?

Netvigator
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This message was authored by Netvigator This message was authored by: Netvigator

Re: Selected programme will not play on Mac after connecting to sky q box

i do have multiscreen and can watch any programme on other devices.

Netvigator
Topic Author
This message was authored by Netvigator This message was authored by: Netvigator Answer

Re: Selected programme will not play on Mac after connecting to sky q box

I have resolved the problem by deleting the sky go app and deleting sky go installer.I restarted the computer and the sky go app reappeared and everything was back to normal.

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