There are a multitude of chains about the issue of Sky Go not loading on laptops and just 'hanging' at the start screen. Hopefully this will be the one peopl pick first. This works in virtually every case.
THIS WILL FIX 99% OF THE PEOPLE HAVING THIS PROBLEM ON WINDOWS 10/11 ON A LAPTOP
1. Completely shut down and restart the laptop
2. Right click on the Sky Go icon
3. Go to the bottom of the drpodown menuu to 'properties' and click on it.
4. Look along the tabs that appear for 'Compatibility' and click on it.
5. UNCHECK the little box that says Run this program in compatibility mode for:
6. Click on 'Apply' in the bottom corner.