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This discussion topic has been answered Discussion topic: Remote Record gives "error" when I've clicked to Record. Just that one word.

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This message was authored by: juani

Remote Record gives "error" when I've clicked to Record. Just that one word.

I'm out of the country, trying to set a couple of things to record.  I get into My Sky just fine.  Can see my account details, etc.  But it just won't let me record anything.

 

I've tried on my English phone using English SIM.  And on my friend's Spanish laptop.

 

Any ideas?


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This message was authored by: caesarome Answer

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Posted by a Superuser, not a Sky employee. Find out more

Select a channel and then you should see the days ahead.

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This message was authored by: caesarome

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Posted by a Superuser, not a Sky employee. Find out more

To remote record you can use the Sky Go app so have you tried this ?

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This message was authored by: juani

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Have tried on the App on my phone and website on the laptop.

This message was authored by: caesarome

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Posted by a Superuser, not a Sky employee. Find out more

When on the website is your region correct to where you live in the UK, if it is I'm not sure what else you could try other than perhaps a VPN and set it to the UK ?

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This message was authored by: juani

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Sky Go seems to offer only the option to record programmes that have already aired, not next week's.

This message was authored by: caesarome

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Posted by a Superuser, not a Sky employee. Find out more

You can set recordings for next week from the TV Guide in Sky Go but make sure "Record to Sky Box" is selected at the top of the guide.

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This message was authored by: juani

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

I've tapped Record to Sky Box.  It shows me today's shedule but I can't see anywhere that would take me to the future.

 

 

This message was authored by: caesarome Answer

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Posted by a Superuser, not a Sky employee. Find out more

Select a channel and then you should see the days ahead.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: juani

Re: Remote Record gives "error" when I've clicked to Record. Just that one word.

Thank you so much.    It's sent the record request, so fingers crossed.

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