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Discussion topic: Recently moved from sky q to sky glass and now sky go is not working

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This message was authored by Sandy4 This message was authored by: Sandy4

Recently moved from sky q to sky glass and now sky go is not working

Hi, we received our sky glass tv today and I usually watch sky go on my MacBook and phone. However I can't find anywhere how to connect my sky go to the glass, It just keeps asking to search for my sky q box. Anyone know how to do this. I've tried logging in and out but that's not making a difference.

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This message was authored by caesarome This message was authored by: caesarome

Re: Recently moved from sky q to sky glass and now sky go is not working

Posted by a Superuser, not a Sky employee. Find out more

@Sandy4 wrote:

However I can't find anywhere how to connect my sky go to the glass


You can't as the app doesn't connect to a Sky Glass TV, only a Sky Q box.

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Sandy4
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This message was authored by Sandy4 This message was authored by: Sandy4

Re: Recently moved from sky q to sky glass and now sky go is not working

Thanks. How do I watch my recordings from my glass on the sky go app?

This message was authored by caesarome This message was authored by: caesarome

Re: Recently moved from sky q to sky glass and now sky go is not working

Posted by a Superuser, not a Sky employee. Find out more

You can't I'm afraid as Sky Glass and Sky Go are seperate so you can't use it like you did with Sky Q.

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