Sky go not working says device needs to be authorised

[SNua]

I have tried various options I could see on the forum but Sky Go app on iPad still saying device not authorised. 

[caesarome]

@SNua 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[lmanduca]

Having the same issue on all my devices - needs to be authorised 

PLEASE HELP ASAP

[Annie+UK]

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@lmanduca wrote:

Having the same issue on all my devices - needs to be authorised 

PLEASE HELP ASAP

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You might get quicker help if you phone Sky