I have some problem. Using iPad Air and subscribing to Sky, using Glass tv, Sports and multiroom. Keeps telling me that I have to upgrade subscription.
Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc. Sky Ultimate and whole home, Diamond VIP User BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
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