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Discussion topic: Premier league football on SkyGo asking for upgrade to subscription but I already subscibe

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This message was authored by: CraigE176

Message posted on ‎24 Jan 2024 07:46 PM

Premier league football on SkyGo asking for upgrade to subscription but I already subscibe

SkyGo won't play premiership football. Asks me to upgrade my subscription but I already subscibe to Sky sports and I can watch on Sky Q

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Message posted on ‎24 Jan 2024 08:07 PM

Re: Premier league football on SkyGo asking for upgrade to subscription but I already subscibe

Posted by a Superuser, not a Sky employee. Find out more

Can you view the other Sky Sports channels or other channels like 106 or 107 ?

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This message was authored by: CraigE176

Message posted on ‎24 Jan 2024 09:06 PM

Re: Premier league football on SkyGo asking for upgrade to subscription but I already subscibe

Yes, I can view all types of football, just not premiership or cup games, African Cup of nations works. 

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This message was authored by: caesarome

Message posted on ‎24 Jan 2024 10:31 PM

Re: Premier league football on SkyGo asking for upgrade to subscription but I already subscibe

Posted by a Superuser, not a Sky employee. Find out more

@CraigE176 

Give Sky a call tomorrow about this as this will be something they need to look into from their end.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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