Poor numbering of episodes in Sky Go

[Wibbly-Woo]

Oak island is shown as Season 12 ep 12  and Season 12 ep 13

Which is  it ?

I pay sky a huge amount of money for this service and expect it to be accurate !!

[lettice]

Your best bet to get this checked and resolved by Sky is to send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

[Wibbly-Woo]

Done that...... 

[oj01]

It's the same on the Sky Box so not a Sky Go issue. Every episode in the series is one number out.

[nolte]

It appears that the error is due to a behind the scenes episode

has the text in description of (s12, ep 1), and has put the episodes descriptions not matching up

[Images may take time to appear]

[Wibbly-Woo]

Thats no excuse not to allow for this

I demand compensation - or at least a fix

[Wibbly-Woo]

Poor response .........

"Thank you for your email regarding The Curse of Oak Island on Sky History.

Sky History is a joint venture channel between Sky and Hearst Networks. As Sky do not hold the licence for this channel, we do not have any control over editorial, or scheduling, decisions, made in relation to it. We have however, spoken to our counterparts at Hearst Networks, who have confirmed that the series took a brief hiatus, in line with the US scheduling of the series. This hiatus is set to end next week, when the series is scheduled to resume as normal.

We do appreciate you taking the time to contact us and hope that you will enjoy the remainder of this series. "

They  failed to even mention what I was asking - ie) episode numbering

[TimmyBGood]

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@Wibbly-Woo wrote:

I demand compensation 

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Really, for an episode numbering error?

[Wibbly-Woo]

@TimmyBGood 

I would say at least 6 months free subscription

especially as my point was totally ignored in the response