On my laptop "unexpected error"

[Derwent1]

When I try to watch Sky on my laptop I get "there is an unexpected error".  

[Greenfingers001]

Hi there @Derwent1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Derwent1]

No it is still a problem.

[Derwent1]

No, it is still a problem.

[caesarome]

@Derwent1 

Help have been given to you so you need to type in the chat bubble you see at the bottom of the page to start this off as per the post above from @Greenfingers001 what is from Sky's chat team.

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.