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Discussion topic: On my IPad Sky Go the Tv guide is NOT in chronological order. In addition I cannot download any prog

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This message was authored by: Tascon

Message posted on ‎16 Nov 2023 09:06 PM

On my IPad Sky Go the Tv guide is NOT in chronological order. In addition I cannot download any prog

I cannot download any programmes. However if I look at popular programmes I can receive these.

a further complication is that I also have an IPhone which works perfectly on SkyGo!

I have deleted the Sky Go app and restarted it - no change. I have also switched off my IPad and restarted it - no change

so what do you suggest I do. Why would the tv guide suddenly change to jumbled order instead of chronological numbers.

I have been a Sky customer for over 20 years without this problem 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎16 Nov 2023 09:56 PM

Re: On my IPad Sky Go the Tv guide is NOT in chronological order. In addition I cannot download any

Posted by a Superuser, not a Sky employee. Find out more
@Tascon wrote:

I cannot download any programmes.

What is happening when you try to as you haven't said what is happening ?

 

@Tascon wrote:

However if I look at popular programmes I can receive these.

Are yiu saying some work and some don't ?

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