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Discussion topic: No option to add devices to Sky Go

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This message was authored by: MarcusWeedon

No option to add devices to Sky Go

Im trying to add a device to Sky Go but having no luck in finding a way of doing this.

 

I use Sky Stream but dont recall an issue with this before, is this a new issue and something thats is being looked into to get fixed.

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This message was authored by: Annie+UK

Re: No option to add devices to Sky Go

Posted by a Superuser, not a Sky employee. Find out more

I thought if you had an empty slot the next new device used automattically fills that slot

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: caesarome

Re: No option to add devices to Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@Annie+UK 

That is correct, @MarcusWeedon all you need to do is to watch something via Sky Go then it will register. If have no slots available it will remove the oldest one.

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This message was authored by: MarcusWeedon

Re: No option to add devices to Sky Go

Sadly this isnt happening, i had 3 devives already registered, so deleted one to see if this was the problem, bu that didnt help at all.

This message was authored by: Annie+UK

Re: No option to add devices to Sky Go

Posted by a Superuser, not a Sky employee. Find out more

There is a cooldown period once a device is registered

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: MarcusWeedon

Re: No option to add devices to Sky Go

think it might be something to do with the Sky Device Pin, so. MIGHT HAVE CRACKED IT

 

This message was authored by: caesarome

Re: No option to add devices to Sky Go

Posted by a Superuser, not a Sky employee. Find out more

You didn't say what was actually happening but all devices do have to have a Sky Go pin set so hopefully if this wwas your issue that setting this up will have fixed it for you.

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