New update to Xbox One Sky App no longer lets me sign in
Hello there,
I recently had to update the Sky app on my Xbox One. Now it has updated and lets me log in but comes up with an error page saying this account must have a Sky Q multiscreen, glass whole home or go extra subscription to access sky go on this device.
I have a sky go extra account as I have been watching sky on this Xbox for years before. But now after this update it won't let me.
Are you a Sky Q or Sky Glass customer, as Sky Go Extra should work with Sky Q but it will not with Sky Glass as you need the Whole Home package.
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Re: New update to Xbox One Sky App no longer lets me sign in
Posted by a Superuser, not a Sky employee. Find out more
Are you a Sky Q or Sky Glass customer ?
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Re: New update to Xbox One Sky App no longer lets me sign in
@caesarome does this mean that Sky have now changed their service, so that I now have to be a Q or Glass customer to receive Sky Go on my Xbox, when previously that service was already included in my sky go extra package?
Are you a Sky Q or Sky Glass customer, as Sky Go Extra should work with Sky Q but it will not with Sky Glass as you need the Whole Home package.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
