New Mac can't even download Sky Go

[Rico247]

Hi I have a new Mac Book I have downloaded the file from sky's website but it does nothing. doesnt even download - Help

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Rico247 · Accepted solution]

Hi I managed to reslove this but clicking on information and select 'open using Rosetta' this allowed me to download the app. 

Thanks 

[Lisa-P1987]

Thanks for the update 🙂 We will close the invite for now.