Netflix isn't allowing downloads to device

[ValsMum]

Over the past few weeks, the Netflix on my ipad isn't allowing me to download. Says I have downloads on too many devices. However, this is the only Netflix app I have and I don't download onto the Netflix on my SkyQ. It's always been fine before.

I've tried going to Netflix about it, but they won't do anything as I get the app through Sky. 

Does anyone have any ideas? 

[popacatapetal]

Try signing in to netflix at netflix.com on a browser.

Click on the down arrow next to the profile  character

Select Account

You will see a tab on right hand side saying Manage Access and Devices.

Look for unknown devices in the list that appears and sign out any devices you do not recognise

Go back to main screen and change your password if you had to sign out any unknown devices

[popacatapetal]

Don't know why my previous post has got lines running through it.

Never noticed it before.