My app seems to of glitches and I cannot access the piggy bank and satiates that there is a technica

[Denshaw]

Every time I put on the details again on the app for the mobile section it states that there is a technical fault. It has been over a week!

[caesarome]

@Denshaw 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Lisa-P1987]

We are still looking to help you @Denshaw . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Denshaw]

I would like to be able to top up my sons sim and cannot

[Xxx2]

Still a glitch now I've had it on my phone since December but then today the call handler changed something on my account and it worked then he had to put it back in ??