10 Dec 2024 07:38 PM
The Sky Go app won't load on my Macbook Pro (Ihave latest Mac OS 15 Sequoia) the app loads and then goes completely blank/ I get a black screen!
11 Dec 2024 09:40 AM
Posted by a Sky employeeHi there, @NKippax. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
16 Dec 2024 12:39 PM
Posted by a Sky employeeHi @NKippax
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
16 Dec 2024 11:02 PM
I have a Macbook Air (running macOS: Sequoia 15.2) and I can't even install Sky Go.
The compatibility matrix suggests that Sky Go only works on iOS (i.e. iPhones and iPads) - yet you were indicating that it should work on a Maacbook Pro. Please would you dm me too.
Alternatively, is there another way to access Sky services remotely?
17 Dec 2024 08:41 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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