For many years I had access to Sky Go on my PS4. I upgraded to SkyQ a few months ago and all was working fine, then today it had an error message that I "can't use Sky Go on this device yet."
Why the sudden change. Unsure if being a Sky VIP Diamond has anythin* to do with it.
Re: Lost access to Sky Go Extra when upgraded to SkyQ
Posted by a Superuser, not a Sky employee. Find out more
With Sky Q do you have a multiscreen sub which you would need if you have a mini box ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Re: Lost access to Sky Go Extra when upgraded to SkyQ
Posted by a Superuser, not a Sky employee. Find out more
There has been an update to the app on the PS4 so from here on in you need the correct subscription of at least Sky Go Extra so does this show on your bill here under the TV section:
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Re: Lost access to Sky Go Extra when upgraded to SkyQ
Posted by a Superuser, not a Sky employee. Find out more
Im that case you are going to have to call them again as it does appear that while upgrading Sky Go Extra has dropped of your account.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
