20 Nov 2023 06:04 PM
HI. I've just got SkyGo but have had a Sky subscription for years. My current subscription doesn't cover Sky Cinema or Comedy etc but I seem to be able to access them on my laptop on Sky Go. I don't want to get charged for them though - am I getting them free for some reason or do they charge when I download anything? Thanks!
20 Nov 2023 07:38 PM
Posted by a Superuser, not a Sky employee. Find out moreYour post is a little confusing, you get Sky Go as an add-on to your TV service so I take it you are not a new customer to Sky and that you have just started using Sky Go or are you actually new to Sky ?
21 Nov 2023 09:41 AM - last edited: 21 Nov 2023 10:02 AM
Posted by a Superuser, not a Sky employee. Find out more
Typically Go gives access to the full range of Sky content at no additional cost during the period between an order being placed and the point where the Sky hardware associated with the subscription is activated at the customer address.
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