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Discussion topic: I’ve got sky sports but can’t watch it on sky go

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This message was authored by CassieWyatt This message was authored by: CassieWyatt

I’ve got sky sports but can’t watch it on sky go

I have subscribed to sky sports, but I can't get the sports on Sky Go

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This message was authored by caesarome This message was authored by: caesarome

Re: I’ve got sky sports but can’t watch it on sky go

Posted by a Superuser, not a Sky employee. Find out more

When did you add Sky Sports to your package ?

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CassieWyatt
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This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: I’ve got sky sports but can’t watch it on sky go

About a week ago 

This message was authored by caesarome This message was authored by: caesarome

Re: I’ve got sky sports but can’t watch it on sky go

Posted by a Superuser, not a Sky employee. Find out more

Are you new to Sky or have you returned after being away for a year or more ?

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CassieWyatt
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This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: I’ve got sky sports but can’t watch it on sky go

No.   Not had sky for 6 months 

This message was authored by caesarome This message was authored by: caesarome

Re: I’ve got sky sports but can’t watch it on sky go

Posted by a Superuser, not a Sky employee. Find out more

So you were away for 6 months, when you returned did you sign up as a new customer or continue with your old account ?

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CassieWyatt
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This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: I’ve got sky sports but can’t watch it on sky go

All ion the same account and my account is not showing the tv account 

This message was authored by caesarome This message was authored by: caesarome

Re: I’ve got sky sports but can’t watch it on sky go

Posted by a Superuser, not a Sky employee. Find out more

I think you will need to call Sky about this, the lines close at 9m.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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CassieWyatt
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This message was authored by CassieWyatt This message was authored by: CassieWyatt

Re: I’ve got sky sports but can’t watch it on sky go

Thank you.   I'll do that now.  

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