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This discussion topic has been answered Discussion topic: I’m unable to access sky go on an Xbox

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This message was authored by: Anonymous

Message posted on ‎08 Apr 2023 05:05 PM

I’m unable to access sky go on an Xbox

Hi, please can the free sky go extra feature be updated to allow sky go on an Xbox?

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎08 Apr 2023 05:08 PM

Re: I’m unable to access sky go on an Xbox

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you need to contact Sky

 

Use the following link for contacting Sky: CONTACT

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK Answer

Message posted on ‎08 Apr 2023 05:08 PM

Re: I’m unable to access sky go on an Xbox

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you need to contact Sky

 

Use the following link for contacting Sky: CONTACT

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Superuser
This message was authored by: caesarome

Message posted on ‎08 Apr 2023 05:11 PM

Re: I’m unable to access sky go on an Xbox

Posted by a Superuser, not a Sky employee. Find out more

Sky Go Extra isn't a feature as it is a package that you need on your account so as @Annie+UK has said you will need to call Sky to get it added.

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This message was authored by: Beasley1

Message posted on ‎03 May 2023 07:31 PM

Re: I’m unable to access sky go on an Xbox

I'm also experiencing the same issue, yet have sky q multi screen 

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Superuser
This message was authored by: caesarome

Message posted on ‎03 May 2023 07:48 PM

Re: I’m unable to access sky go on an Xbox

Posted by a Superuser, not a Sky employee. Find out more

@Beasley1 

If yo give Sky a call they will be able to help you with this.

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