I’m trying to load on my PlayStation the sky go app and it keeps coming up with something went wrong

[Paul+dhd]

I’m trying to load on my PlayStation the sky go app and it keeps coming up with something went wrong Please try again how can I sort this . It was working earlier ? 

[caesarome]

@Paul+dhd 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent Paul+dhd an invite to chat 🙂

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks