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Discussion topic: I’m in Germany with work and can’t watch my sky go

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This message was authored by Andy6110 This message was authored by: Andy6110

I’m in Germany with work and can’t watch my sky go

I've travelled to Germany with work and I'm trying to watch my sky go app but says I can't 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: I’m in Germany with work and can’t watch my sky go

Posted by a Superuser, not a Sky employee. Find out more

@Andy6110 

As @caesarome indicates, Go use for streaming (but not offline viewing of downloads made at home) within Europe was enabled by EU portability of online content services regulation which ceased to apply to UK Sky subscribers on 'Brexit Day' (01/01/21).  Sky subscribers with an address in Eire retain those rights (but not if traveling to the UK) : there have been a few posts in this forum which seem to indicate that sometimes Sky servers struggle to differentiate Irish from British subscriptions.

https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by caesarome This message was authored by: caesarome

Re: I’m in Germany with work and can’t watch my sky go

Posted by a Superuser, not a Sky employee. Find out more

Unless you are a Sky Ireland customer then you can not use Sky Go on Europe since Brexit.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: I’m in Germany with work and can’t watch my sky go

Posted by a Superuser, not a Sky employee. Find out more

@Andy6110 

As @caesarome indicates, Go use for streaming (but not offline viewing of downloads made at home) within Europe was enabled by EU portability of online content services regulation which ceased to apply to UK Sky subscribers on 'Brexit Day' (01/01/21).  Sky subscribers with an address in Eire retain those rights (but not if traveling to the UK) : there have been a few posts in this forum which seem to indicate that sometimes Sky servers struggle to differentiate Irish from British subscriptions.

https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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