29 Oct 2024 07:22 PM
I cant open Sky Go. "Javascript errors"
I can't unistall it "file path not found"
I can't re-install it because of multiple error messages.
I have turned off VPN and I have paid my bill
30 Oct 2024 09:47 AM
Posted by a Sky employeeHi @TerryFN
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
30 Oct 2024 07:00 PM - last edited: 30 Oct 2024 07:03 PM
Sky Go is absolutely one of the worst pieces of software I've ever had the misfortune to use. I am a developer myself. Sky are obsessed with preventing piracy, to the detriment of the user (hardware requirements, deliberately awkward interface, less features than via your set-top).
Currently it shows the stream for like 10 seconds on my laptop, then cuts off telling me I can't use it because I'm using screen sharing software; I definitely am not using screen sharing software. Like I said, I'm a dev. I know my laptop better than Sky!
</rant>
Good luck. Hope you get some joy.
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