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Discussion topic: I have set up sky go on my phone and Chromebook, but I can't watch anything or record to sky box

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This message was authored by colin68 This message was authored by: colin68

I have set up sky go on my phone and Chromebook, but I can't watch anything or record to sky box

I have set up sky go on my phone and Chromebook

But I can't watch anything or record to sky box

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This message was authored by oldfella This message was authored by: oldfella

Re: I have set up sky go on my phone and Chromebook, but I can't watch anything or record to sky box

Posted by a Superuser, not a Sky employee. Find out more

@colin68 wrote:

I have set up sky go on my phone and Chromebook

But I can't watch anything or record to sky box


Hi @colin68 

To use Sky Go to connect to your Q box you need the monthly Sky Q Multiscreen subscription.

This message was authored by caesarome This message was authored by: caesarome

Re: I have set up sky go on my phone and Chromebook, but I can't watch anything or record to sky box

Posted by a Superuser, not a Sky employee. Find out more

@colin68 wrote:

But I can't watch anything


@colin68 

What is happening when you try to view something ?

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This message was authored by colin68 This message was authored by: colin68

Re: I have set up sky go on my phone and Chromebook, but I can't watch anything or record to sky box

There was a problem connecting

Error code 0-01

 

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