This discussion topic has been answered Discussion topic: I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server"

This message was authored by: tommo82 · ‎26 Dec 2025

I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server" Try Again

The phone otherwise works

This message was authored by: caesarome · ‎26 Dec 2025

Do you have private relay or a VPN activated on your iphone because if so they will need disabling before being able to use Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

This message was authored by: caesarome · ‎26 Dec 2025

@tommo82

Do you have private relay or a VPN activated on your iphone because if so they will need disabling before being able to use Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: tommo82 · ‎26 Dec 2025

Yes I have a VPN, seems to have done the trick.

This discussion topic has been answered Discussion topic: I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server"

I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server"

Re: I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server

All Replies

Re: I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server

Re: I have a new iphone 17 pro. Sky Go has a problem "There was a problem contacting the server

Was this discussion not helpful?

Search Sky Community

Start a new discussion