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Discussion topic: I can't redeem the Apple TV 6 month offer

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This message was authored by Willo104 This message was authored by: Willo104

I can't redeem the Apple TV 6 month offer

I registered for the 6 month Apple TV offer and when I try to redeem it through the my sky app I get as far as the terms and conditions page and can't go any further as there's no 'agree' option.  Screenshot below

Screenshot_20230422_213826_MySky.jpg

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This message was authored by caesarome This message was authored by: caesarome

Re: I can't redeem the Apple TV 6 month offer

Posted by a Superuser, not a Sky employee. Find out more

Can you scroll the text up or down ?

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Willo104
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This message was authored by Willo104 This message was authored by: Willo104

Re: I can't redeem the Apple TV 6 month offer

That's it scrolled all the way to the bottom of the text. At the top it says to read then click agree but there's no agree button anywhere

This message was authored by CommunityUser1 This message was authored by: CommunityUser1

Re: I can't redeem the Apple TV 6 month offer

Did you manage to resolve this as I'm having the same problem with the terms and conditions with no way to accept them? 

Willo104
Topic Author
This message was authored by Willo104 This message was authored by: Willo104

Re: I can't redeem the Apple TV 6 month offer

I had to call sky and they sent me a new link. This time I got the very top of the accept box and was able to zoom in and click it. I think it's an issue with the apple website on android phones 🙄

This message was authored by CommunityUser1 This message was authored by: CommunityUser1

Re: I can't redeem the Apple TV 6 month offer

Great thanks, I'll give them a call. 

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