14 Dec 2023 02:32 PM
I get TNT sports through my Sky Q package and used to be able to watch BT Sports on my iPad. I have downloaded the Discovery+ App but it states that I need to contact Sky before I can watch TNT Sports on my iPad.
How can I watch TNT Sports on Discovery+ when I pay for TNT Sports through my Sky Q package ?
14 Dec 2023 03:21 PM - last edited: 14 Dec 2023 03:21 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Fraser56 Why are you not using Sky Go to watch TNT Sports?
14 Dec 2023 10:06 PM
I cannot watch TNT channels on my ipad through the skygo app
14 Dec 2023 10:13 PM
Posted by a Superuser, not a Sky employee. Find out moreYou should be able to @stevewebs if you pay Sky for access to the channels so do you pay Sky and if so are you being asked to upgrade ?
14 Dec 2023 10:22 PM
@caesarome it is saying "contact your provider to find out how to watch",
14 Dec 2023 10:25 PM
Posted by a Superuser, not a Sky employee. Find out moreTo confirm you pay Sky for access to the TNT channels ?
14 Dec 2023 10:30 PM
@caesarome I can watch all TNT channels on the TV through the sky box but cannot get it on ipad or mobiles
14 Dec 2023 10:32 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you answer the question about who you pay, Sky or Bt/TNT, if Sky then you should have access via Sky Go. If Bt/TNT then you will not.
14 Dec 2023 10:33 PM
@caesarome I pay sky, Im not sure if it was in my package or a later addon .
14 Dec 2023 10:41 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
15 Dec 2023 11:39 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @stevewebs an invite to chat.
19 Dec 2023 10:04 AM
Posted by a Sky employeeHi @stevewebs
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
09 Feb 2024 04:34 PM
I have the same problem as this, I can watch tnt on my Tv through sky, but it does not work on iPad/sky go. I have been messaging sky/TNT for an hour to try and fix it, but the bots are next to useless and all suggest I need to go somewhere else to unlock it.
Navigating three apps and three logins so you watch a sport channel you already pay for seems ridiculous, and the level of service is appalling given the price of all of this! It can't be that difficult to just log unlock tnt on my skygo! Any advice much appreciated.
best
09 Feb 2024 04:49 PM
Posted by a Superuser, not a Sky employee. Find out moreWould you like Sky's messaging team via here to contact you about this ?
13 Mar 2024 08:59 PM
I have the same problem as those above! Just called Sky but next to no help and then got cut off!
frustratung paying a lot of money for tnt sport when I can't view it on the iPad when away from home!
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