5

This discussion topic has been answered Discussion topic: How many seats for Sky go and how do I manage who is useing it?

Reply
This message was authored by: davidsmudger

How many seats for Sky go and how do I manage who is useing it?

how do I see how many divices are using sky go - My son wants to use it on a new phone and it says too many people are already useing sky go? where is the list of accounts and how many sky go accounts can i have for my £200 a month VIP account???? 


Best Answers
This message was authored by: caesarome Answer

Re: How many seats for Sky go and how do I manage who is useing it?

Posted by a Superuser, not a Sky employee. Find out more

@davidsmudger 

Sky Go and Sky Go Extra customers can stream on two devices at a time.
Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

 

The link I posted should take you to where you can see your registered devices.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome

Re: How many seats for Sky go and how do I manage who is useing it?

Posted by a Superuser, not a Sky employee. Find out more

@davidsmudger 

Everybody has VIP on their account so doesn't count for much really.

 

You can see what devices are registered via settings > devices > manage devices > on the app itself or via this link:

 

https://www.sky.com/productsettings/tv

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for davidsmudger
Level 1 icon
Topic Author
This message was authored by: davidsmudger

Re: How many seats for Sky go and how do I manage who is useing it?

thanks for that - couldnt find it easily for some reason. How many devises are allowed to connect to sky go? 

 

D

 

 

Avatar for davidsmudger
Level 1 icon
Topic Author
This message was authored by: davidsmudger

Re: How many seats for Sky go and how do I manage who is useing it?

also where on sky.com is product settings? 

This message was authored by: caesarome Answer

Re: How many seats for Sky go and how do I manage who is useing it?

Posted by a Superuser, not a Sky employee. Find out more

@davidsmudger 

Sky Go and Sky Go Extra customers can stream on two devices at a time.
Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

 

The link I posted should take you to where you can see your registered devices.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Avatar for davidsmudger
Level 1 icon
Topic Author
This message was authored by: davidsmudger

Re: How many seats for Sky go and how do I manage who is useing it?

thanks found it. Sky Q gets to register up to 6 devices but only 4 can stream at once - if there are two gameing consols like XBox only two of them can stream at once for some reason - beats me why so complicated. 

Reply
Answered - Go to Answer