4

Discussion topic: How can my partner access Sky Go on his phone?

Reply
This message was authored by Five+Centre This message was authored by: Five+Centre

How can my partner access Sky Go on his phone?

My partner and I recently moved in together. Because he had great difficulty getting our Sky services set up in the new house, I dealt with the matter and as such, the account is in my name. We previously both had individual Sky subscriptions in our separate homes, and he has always been a keen user of Sky Go to access the sports channels. How can he do this now that the account is in my name? 


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: How can my partner access Sky Go on his phone?

Posted by a Superuser, not a Sky employee. Find out more

Another way to do it is to delete the app, then install it again as this should log him out.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: How can my partner access Sky Go on his phone?

Posted by a Superuser, not a Sky employee. Find out more

@Five+Centre 

All he needs to do is to login into Sky Go using your Sky ID and password and if you subscribe to the sports channels then he will still be able to access them.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Five+Centre
Topic Author
This message was authored by Five+Centre This message was authored by: Five+Centre

Re: How can my partner access Sky Go on his phone?

Hi thanks for that. He is trying to do that now, but he seems to be unable to log out of Sky Go with his old login. He clicks on 'log out' but nothing happens.

This message was authored by caesarome This message was authored by: caesarome Answer

Re: How can my partner access Sky Go on his phone?

Posted by a Superuser, not a Sky employee. Find out more

Another way to do it is to delete the app, then install it again as this should log him out.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Five+Centre
Topic Author
This message was authored by Five+Centre This message was authored by: Five+Centre

Re: How can my partner access Sky Go on his phone?

That worked, many thanks!

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion